Playa Del Carmen and Tulum Mexico Real Estate | What our clients say about BuyPlaya Real Estate Advisors

Rated 4.8 out of 5 on Google

What our clients say about BuyPlaya

Client reviews from Google, in their own words


Buying or selling a home on the Riviera Maya is a big step, and the people who took it with us tell the story better than we can. Here are their reviews from Google, in their own words, from first time buyers to longtime owners who were ready to sell. We are grateful to every one of them.

Updated third quarter 2026.

“Ana and I are incredibly grateful for the opportunity to work with Marieke and her team. For many years, Ana has dreamed of reconnecting with her roots and owning a vacation home in Mexico. She emigrated from Mexico to Texas with her family when she was young. We met in college and eventually raised our six children in Canada, my home country. Making this dream a reality came with several challenges. Ana wanted to obtain her RFC and other essential documents so that we could own the property without the need for a fideicomiso (bank trust). Marieke guided us through the process and connected us with an excellent legal team who helped us navigate the requirements and make it possible. From beginning to end, Marieke was there every step of the way, offering guidance, support, and reassurance. Thanks to her dedication and expertise, we were able to turn a long-held dream into reality and purchase our beautiful condo, just two blocks from the beach and half a block from Fifth Avenue. With retirement on the horizon, we couldn’t imagine a better place to spend this next chapter of our lives. Our children are thrilled, too, and are already looking forward to visiting and bringing their own children to experience the beauty and magic of the Mayan Riviera. We can’t thank Marieke and her team enough for helping us make this dream come true. We wholeheartedly recommend Marieke to anyone looking to make their own dream of owning a home in Mexico a reality.”

Todd

2026 · 5 out of 5.

“Marieke. She was very helpful, responsive, and patient with us throughout the whole process of buying our home in Chan Chemuyil. She kept us informed, answered our questions, and helped make everything much easier, especially when unexpected issues came up. We really appreciate all her help and would definitely recommend her to anyone looking for a home in the Riviera Maya. Thank you, Marieke! 🙏❤️”

K M

2026 · 5 out of 5.

“My experience with Rob from Buy Playa was seamless! He gets the job done. He has gone above and beyond with the sale of my home and I couldn't ask for a better experience. I highly recommend Buy Playa to find you a new home in Paradise or to sell your home!”

Christina

2026 · 5 out of 5.

“We just closed on a condo at Playa Caribe on Half Moon Bay in Akumal, and our experiences with Marieke Brown and Buy Playa Real Estate Advisors could not have been better. Marieke’s professionalism is grounded in her prompt, thorough and honest communications. She was always accessible and incredibly responsive. She welcomed all questions, no matter how silly and she tackled each concern no matter how small. Her knowledge of the area is astounding, which gave us a sense of calm during the entire process. We have already shared Marieke’s contact information with people and will continue to do so. We recommend Marieke wholeheartedly and without the slightest hesitation.”

David

2026 · 5 out of 5.

“When you're looking to buy into the Mexico Dream you need 3 things from an agent; experience transparency and professionalism! We can't say enough about our agent Marieke Brown and the team at Buy Playa who held our hand at every step, provided prompt, clear communications and helped to bring our Tulum property dream to fruition; ¡GRACIAS! 🙌🏼🫶🏼”

Guru

2026 · 5 out of 5.

“I am extremely satisfied with this real estate agency and the work they did. The entire team, and especially Rob, the manager, has always been efficient. They were very attentive, patient, and cooperative, meeting all the required standards and demonstrating their professionalism and experience at every turn. If you need anything related to renting or buying property, I wholeheartedly recommend you trust this well-prepared and responsible team. They are undoubtedly the best!”

Sabina

2026 · 5 out of 5. Translated from Italian by Google.

“Marieke Brown, is the kind of person who feels like family the moment you meet her. Her warmth, care, and genuine support made this whole experience so special. Marieke, you’re going to go big places, my dear—we’re so grateful we had you by our side through it all. We had such a great experience working with our realtor, Marieke Brown. From the very beginning, she was incredibly kind and supportive, always making us feel comfortable and confident throughout the entire process. Buying in Mexico felt risky for us, and having someone who truly cared made all the difference. As foreigners, there were extra steps involved, but Marieke took the time to understand everything about buying in Mexico and guided us with patience, honesty, and professionalism every step of the way. What really impressed us was how smoothly everything went—we were able to close in just two months, which speaks to her dedication and efficiency. Being just minutes from such a friendly and welcoming community made it even more special, and she helped us see the true value of both the property and the lifestyle. We’re so grateful for her support and would highly recommend Marieke to anyone looking for a kind, knowledgeable, and reliable realtor.”

Norma

2026 · 5 out of 5.

“As Canadians, buying a condo in Puerto Aventuras was a big step for us, and Marieke made it an amazing experience. She was incredibly helpful, always available to answer questions, and guided us through every detail with confidence and care. We felt supported the whole way through. If you are thinking of buying, or selling we highly recommend Marieke for the job! She goes above and beyond!”

Wendy

2026 · 5 out of 5.

“Marieke is very professional, always responsive, does her homework for you, and tries to protect her client's interests. I am very grateful.”

Hector

2026 · 5 out of 5. Translated from Spanish by Google.

“Rob Kinnon Did a great job selling our condo in Akuma he was very professional and took care of all the details. He was helpful in every way we would definitely use him again.”

Larry

2026 · 5 out of 5.

“So excited! With the help of Marieke Brown from BuyPlaya Real Estate Advisors, I just closed on my 2rd property in the Riviera Maya and with Marieke! Working with Marieke made the process smooth as she is very good at explaining everything! I would highly recommend using Marieke to help you find your dream home in Playa Del Carmen, Puerto Aventuras, Akumal, Tulum or anywhere in the Riviera Maya as she is very knowlegable of these areas. Salud! Tony”

Anthony

2026 · 5 out of 5.

“Selling a home is more than paperwork. It is memory and transition. Marieke understood that.

Through the process, she was steady, clear, and completely on top of every detail. No pressure. No confusion. Just honest communication and consistent follow-through. When things felt heavy, she brought calm.

Marieke did not just sell our house. She helped us move forward.

Professional. Kind. Effective. I would recommend Marieke without hesitation.”

Rick

2026 · 5 out of 5.

“Rob and his team are top notch. As someone who is new to international real estate, I felt very nervous about purchasing. They set our minds at ease with clear cut information and honest business practices. If you want a person who cares about you and your investment, look not further than Rob Kinnon! We not only found an agent in Mexico but a friend for life. Work with them ASAP and we will see you on the beach!!!”

Brandon

2026 · 5 out of 5.

“If you’re considering Playa del Carmen or Tulum real estate, BuyPlaya Real Estate Advisors is a partner you can truly trust. We recently purchased a townhouse in Tulum Country Club, and the whole process was nothing short of excellent. Tulum Country Club itself is a stunning gated community with world-class amenities — including PGA-rated golf, private beach access, wellness facilities, and a strong lifestyle culture that makes living here feel like a permanent vacation.

What really set this experience apart was the super, extra, mega level of service from Marieke. Her professionalism, responsiveness, deep knowledge of the market, and personal care made everything smooth — from property selection to negotiation and closing. Marieke genuinely went above and beyond; she anticipated questions before we even had them and helped us navigate buying in Mexico as international buyers with ease.

We couldn’t be happier with our home, the community, or the BuyPlaya team — highly recommended for anyone looking to invest or relocate in the Riviera Maya!

Lukasz”

Łukasz

2026 · 5 out of 5.

“We worked with Marieke Brown on finally making our dream of a place in the sun come true, she is without doubt the biggest reason we were able to achieve our goal and matched our requirements perfectly. A superb communicator, she treats everyone with a smile and fully understands the process and took time to understand what we wanted and came up with a little spot of heaven we will treasure. Siotheach air an robh urram!”

David

2026 · 5 out of 5.

“Wow, what can I say about Rob!! From start to closing he was by my side. Every question or Mexican laws and time lines he was on point. Knows the area, and the right closing lawyers... Couldnt have a better real estate agent!! Kudos Rob !!”

Philip

2026 · 5 out of 5.

“Rob is professional and extremely helpful . Selling our condo, we felt in good hands with his recommendations and good advise. Communication was top, start to finish.We are very pleased . Thank you Rob!”

Carrie

2026 · 5 out of 5.

“I am very pleased with my experience at BuyPlaya. My condo sold after only two showings. The selling process was smooth and efficient. Documentation was thorough. The closing was successful in under 3 months from start to finish. Their real estate law firm is experienced, efficient and punctual. All in all, the experience was 100% positive.”

Alison

2025 · 5 out of 5.

“An absolutely incredible experience from start to finish! As Canadians buying property in Mexico for the first time, we honestly didn’t know where to start, but Rob and his team made the entire process seamless, transparent, and genuinely enjoyable. From our very first meeting to every showing, every message, and right through to signing the final paperwork, Rob guided us with patience, expertise, and total professionalism. He went above and beyond to make sure we understood each step, connected us with the right people, and gave us full confidence that we were in the best hands possible. His knowledge of the local market and his ability to bridge the gap for international buyers is second to none. Thanks to Rob and his team, we are now the proud owners of our dream vacation home in Mexico, something that still feels surreal! If you are thinking about buying in Mexico, especially as a foreign buyer, do yourself a favor and call Rob. You will not find a better, more trustworthy team to help you make it happen. Thank you, Rob. You truly made our dream a reality.”

Tristan

2025 · 5 out of 5.

“Rob and the team at BuyPlaya guided us through the purchase of our home from viewings to closing, and the whole process was made extremely easy. He was always available to answer any questions we had day and night, and kept us updated throughout. We even closed 2 weeks early! If I could give more than 5 stars I would You won't go wrong with BuyPlaya!”

John

2025 · 5 out of 5.

“I worked with rob kinnon and his assistant Lisa and they went above and beyond for me, they advised me through the whole process which was much different than buying in Canada,,they even drove me around when I arrived to my hotel and later the lawyers office and then to the condo I purchased !, anyone thinking of purchasing property in playa del Carmen hire rob and Lisa, they are the best!”

James

2025 · 5 out of 5.

“As an American buying a home in Mexico for the first time, I was excited but also unsure of what to expect. Working with Marieke made all the difference. She guided me and my partner through every step of the process with patience, professionalism, and deep local knowledge. Marieke not only made the legal and logistical side of things feel manageable—she also went above and beyond to make us feel truly welcome in the Akumal community. From recommending trusted professionals to helping us understand the nuances of owning property in Mexico, she was always responsive, honest, and incredibly supportive. Thanks to Marieke, what could have been a stressful process turned into a positive and memorable experience. We’re so grateful for her help and highly recommend her to anyone considering buying a home in the Riviera Maya.”

Eric

2025 · 5 out of 5.

“I have nothing be praise and appreciation for the work Rob Kinnon did on our sale of a property in Akumal. He's a great communicator. He was easy to reach when we had questions and made a very complicated process manageable.”

Kirk

2025 · 5 out of 5.

“BuyPlaya is 100% a great agency. Transparent and overall great experience.”

Mark

2025 · 5 out of 5.

“Marieke from BuyPlaya is my agent for the purchase of two condos. I have been lucky to get to know her. She’s professional and helpful to guide me through the whole process. Whenever I need help, she’s there to assist me.”

Charlotte

2022 · 5 out of 5.

“They helped us find an incredible condominium in less than a week and then assisted us in the complex process of buying real estate in Mexico as foreigners. At every step of the way they are able to quickly answer our questions, find us the necessary experts, and ensure that we closed in a timely fashion.”

Deloris

2022 · 5 out of 5.

“We recommend this company highly to anyone selling or buying a home.”

Colette

2022 · 5 out of 5.

“They knew how to work within our budget and individual needs and they brought real clarity to the process of buying a home in Mexico.”

Dianna

2022 · 5 out of 5.

“Recently, I used Buy Playa and their exceptional realtor Sarah Fouts to assist me with the purchase of my new home in Mexico (coming from Canada). My experience with Buy Playa and Sarah was exceptional. I should note that I have worked in the real estate industry in Canada for the past 20 years and the service provided was beyond anything that I or my clients have experienced in Canada. Sarah went above and beyond the call of duty in her help and support to me and to this day she continues to help and support me with any dumb question that I might have (e.g. what do I do with my garbage? or how do I pay my electricity bill - Sarah came over to my new house and helped me set up an account with CFE on my computer). I cannot say enough good things about Buy Playa and Sarah in particular in making the whole transaction as smooth as it could have possibly gone. If you are from Canada or the US or really anywhere else I would strongly advise getting in touch with Buy Playa and Sarah. You will not regret it for a second and will appreciate it doing so more and more with each passing day after starting your new adventure.”

Chadwick

2022 · 5 out of 5.

“My solo move to Mexico was made less challenging & enjoyable with the loyalty & dedication of BuyPlaya Realtor Carlos Martinez! Not only did Carlos find me the perfect condo in Tulum, but he also helped me with Immigration, Banking, Furniture Shopping & much more. Dedicated to his clients, I highly recommend Carlos!”

Victoria

2021 · 5 out of 5.

“I bought a condo in Playa del Carmen my realtor was CARLOS MARTINEZ wow what an amazing guy. Excellent English, jovial upbeat personality and knows his stuff when it comes to real estate information. I’m Canadian and was not familiar with the local requirements. Carlos guided me through every detail. He even took me to reputable furniture stores and department stores so I could furnish my condo, it was a big help because of the language barrier . I 💯recommend him. HE IS THE BEST”

Ellen

2021 · 5 out of 5.

“We, recently, bought a lot in Los Arborles Tulum through Carlos Martinez. He secured us a good price for the land and followed up with stellar professionalism, commitment, attentiveness and honesty. The deal was made during COVID and to make it more complicated, the buyer and the seller were from two non Mexican countries. Carlos handled the deal well and was always on top of things. His professionalism, character and bilingualism made it easier during the entire deal. I would recommend Carlos without hesitation...and I don't do that often. Thank you Carlos! S&T Canada”

Steph

2021 · 5 out of 5.

Ready to talk?

If you are thinking about buying or selling on the Riviera Maya, we would love to hear from you. Reach us through our contact page, or read our reviews on Google.

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Rated 4.8 out of 5 on Google